Introducing Empress Treasures

What is Empress Treasures?

From our very first bowl of porridge to every meal we have crafted since, Empress Porridge has been dedicated to nourishing your family with wholesome, delicious, and convenient meals. With each bite, we remain committed to making mealtime easier, healthier, and more enjoyable for you and your loved ones.

Empress Treasures is more than just a rewards program— it is the next step in our journey together—a special gift from us to you. It is our way of giving back to our loyal customers. Filled with the same heartwarming flavours you have come to love, it is our way of bringing even more joy to your table. 

How It Works?

Prepay & Save

Choose one of our prepayment plans and receive up to 20% bonus credits on top of your purchase.

Flexible Meal Credits

Credits are automatically deducted when you sign up for any of our premium tingkat dinner, bento lunch, or family plans.

Empress Treasures Tiers

Golden Vault

FREE $125 

CREDITS
$1,000.00

Top up $1,000
Get $1,125!

Crown Jewels

FREE $200

CREDITS
$1,200.00

Top up $1,200
Get $1,400!

Diamond VIP

FREE $300 

CREDITS
$1,500.00

Top up $1,500
Get $1,800!

FAQs

What is Empress Treasures?

Empress Treasures is a prepayment credit plan that allows you to purchase credits upfront, which can then be redeemed for Lunch bento, Dinner Tingkat or Family Dinner Tingkat plans with our meal plan delivery service.

How does Empress Treasures work?

Simply choose a credit package that suits your needs, and prepay for the credits. These credits are added to your account and can be used to order meals from our service. The more credits you purchase, the more bonus credits you’ll receive!

What are the benefits of joining Empress Treasures?

By joining Empress Treasures, you get:

  • Bonus credits: Earn extra credits depending on the amount you prepay.
  • Free Empress shopping bag: Receive a free bag when you sign up for the first time.
  • Convenient meal ordering: Pay with credits instead of cash or card every time.

How do I sign up for Empress Treasures?

Sign up through our website or mobile app. After registration, select your preferred credit package and complete the payment process. Your credits will be added to your account within one week. 

Can I use Empress Treasures credits on any meal plan?

Yes! Your credits can be used on all meal plans.

Do Empress Treasures credits expire?

Your credits are valid for 12 months from the date of purchase. We’ll send you reminders before they expire, so you never miss out on using them.

Can I combine Empress Treasures credits with other promotions?

In most cases, you can use your credits alongside other promotions unless otherwise specified in the terms of the promotion.

What happens if I run out of credits?

If you run out of credits, you can either top up by purchasing more or pay for meals using your preferred payment method.

Is there a refund policy for Empress Treasures?

Empress Treasures credits are non-refundable. However, we are happy to assist with any issues regarding your meal orders or credits—just reach out to our customer service team for help.

Who do I contact if I have more questions?

If you have any other questions, feel free to contact our customer service team at 8852 3687. We're here to help!

Terms & Conditions

1. Credit Usage

2. Expiry

3. Refunds & Cancellations

4. Standard Subscription Policies

5. Modification of Terms

1. credit usage

Empress Treasures credits can be purchased and redeemed to offset future meal subscription payments.


Credits may be applied to any active or upcoming subscription plans but cannot be used retroactively on past purchases.


Credits are non-transferable and can only be applied to the account under which they were purchased.

2. expiry

Purchased credits will expire 12 months from the date of purchase. Any unused credits after this period will be forfeited and cannot be refunded or extended.

3. refunds & cancellations

Empress Treasures credits are non-refundable. Once purchased, credits cannot be exchanged for cash or other financial reimbursement.

In the event a subscription plan is canceled or paused, credits will remain on the account and can be applied once the subscription is resumed, as long as they are within the valid 12-month period.

4. standard subscription policies

All standard policies governing Empress Porridge subscription plans, including but not limited to terms of service, delivery, cancellation and postponement policies, apply when using credits.

5. modification of terms

Empress Porridge reserves the right to modify these terms and conditions at any time. Any changes will be communicated via the company’s website or email and will take effect immediately for new purchases and at the end of the current credit cycle for existing ones.